Voipstudio MCP
The VoIPstudio MCP server gives compatible AI assistants secure access to authorised VoIPstudio account data, including recordings, call detail records, live calls and voicemails in order to query call activity, analyse patterns, identify agent performance issues and generate QA or operations reports in plain English.
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Overview
The VoIPstudio MCP (Model Context Protocol) server gives Claude AI direct, secure access to your VoIPstudio account data, including recordings, CDRs, live calls, and voicemails. Once connected, Claude can query calls, analyse patterns, surface agent performance issues, and generate QA reports in plain English, with no custom development required. Add the CX Addon and each recording arrives pre-enriched with a transcript, summary, sentiment, action items, and a CX score. This dramatically reduces the AI work Claude needs to do and keeping your token use down and costs more predictable.
Installation
https://mcp.voipstudio.workers.dev/sse
Configuration
Configuration example is not available yet.
Capabilities
- Pull call recordings with filters
Ask for recordings by date, agent, or CX score via `get_recordings`, including transcripts and summaries when the CX Addon is active.
- Analyze call detail records
Use `get_cdrs` to get volume stats, cost analysis, duration distributions, and agent activity summaries.
- Monitor live calls in real time
Check active calls and which agents are on them with `get_live_calls`.
- Retrieve voicemail messages
Fetch voicemails with filters like caller, date, or listened status using `get_voicemails`.
- Get direct audio download links
Obtain time-limited MP3 URLs for specific recordings via `get_recording_audio`.
Tags
- documentation
- document
- communication
- productivity
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