Upfirst
Upfirst is an AI receptionist. It answers your calls, takes messages, books appointments, and answers questions about your business. This server lets you configure that receptionist from Claude. Change its settings, manage its skills and knowledge, review calls and transcripts, and more, without leaving the conversation. Upfirst answers any call that is forwarded to it. Setting up that forwarding happens outside Upfirst. It is usually done in your phone system, or on the handset itself if you forward from a cell phone. See Forward all your calls to Upfirst for the steps.
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Overview
Upfirst is an AI receptionist. It answers your calls, takes messages, books appointments, and answers questions about your business. This server lets you configure that receptionist from Claude. Change its settings, manage its skills and knowledge, review calls and transcripts, and more, without leaving the conversation. Upfirst answers any call that is forwarded to it. Setting up that forwarding happens outside Upfirst. It is usually done in your phone system, or on the handset itself if you forward from a cell phone. See Forward all your calls to Upfirst for the steps.
Capabilities
- list_calls
Review call history — Ask your assistant to analyze past calls with `list_calls` to find gaps in your receptionist's knowledge and suggest improvements.
- Configure receptionist from description
Have your assistant turn a plain-language description of how calls should be handled into a complete setup with greetings, knowledge, transfer rules, and schedules.
- Fix problematic calls
Point to a specific call and describe the desired outcome; your assistant reads the transcript and suggests knowledge edits to prevent similar issues.
- get_agent_by_id
Manage agent settings — Use `get_agent_by_id` and `update_agent` to view or change conversational settings like greetings, voice tone, speech rate, and call blocking.
- create_send_sms_skill
Create and modify skills — Add or update texting and transfer skills with `create_send_sms_skill` and `create_transfer_call_skill`, including schedules and destinations.
- get_agent_knowledge
Maintain knowledge base — Read, add, edit, or delete training entries with `get_agent_knowledge` and related tools, including scheduled entries for time-specific information.
Installation
claude mcp add --transport http upfirst https://mcp.upfirst.ai
Configuration
{
"mcpServers": {
"upfirst-mcp": {
"url": "https://upfirst.ai/docs/mcp"
}
}
}Paste into ~/.cursor/mcp.json or .cursor/mcp.json
Tags
- communication
- ai-agent
- customer-ops
- audio
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